To begin, please select a country from the drop-down box below.
Concerning the default user name and password.
Download Area - Country Selection, comtrend offers free documentation and software downloads for a select group of products.
The only option I have under Management is Reboot, the rest are all missing.Please be advised, the use of incorrect software may render your equipment inoperable and void the warranty.If you have a login ID password, please click here to login.Vincent and the GambiaTogoTokelau IslandsTongaTrinidad And And Caicos Arab EmiratesUnited KingdomUnited States Of City State (Holy See)VenezuelaVietnamVirgin Islands (US)Wallis And Futuna IslandsWest BankWestern SaharaWestern SamoaYemen.As I mentioned in my first post there are other options that are missing also.Access to these downloads is only available to direct customers with an online account.Other products are supported through on-line registration.I am at my wits end and FairPoint is blowing me off like its no big deal.To change my password I should be able to navigate: Management/Access Control/Passwords but those options just are not there.Unless someone has more insight about this issue I'm afraid the only option I will have will be to buy my own adsl2 modem/router and that is fine however I can see situations that this issue could pose serious security problems for some people.
The one you wanted me to try is the same one listed in the manual, however it does not work.
If you are a direct customer but do not have a login ID and password, you must click here to register.
FairPoint gave me username: admin / password: user12345.
In the past twenty years I have never seen a modem/router lacking the ability to change the default username and password.
All the same I have clicked through every option available in the UI menu but its not there.Older AR-5381u's are black white with internal antennas.I am not sure if this will help or not but this modem from my understanding is newer then some of the others out there with the same model #.You should select the country where the product was purchased rather than where it will be used.Hi ajeff, your right the option should be there but it isn't.Under Management I should have the following options: Settings, System Log, Security Log, TR-069 Client, Internet Time, Access Control, Update Software, and Reboot.The only possibilities that I can think of that would cause these options to be missing would be either the username and password that FairPoint provided only gives limited access control or the modem had got a bad firmware flash.Country : - Select Country of Product Purchase And and Indian Ocean TerritoryBritish Virgin IslandsBruneiBulgariaBurkina VerdeCayman IslandsCentral African Island (Indian Ocean)Cocos (Keeling) IslandsCosta RicaCroatia (Hrvatska)CubaCyprusCzech RepublicEcuadorEgyptEl SalvadorEquatorial IslandsFaroe IslandsFiji IslandsFinlandFr Southern and Antarctic LandsFranceFrench GuianaFrench PolynesiaGabonGaza StripGeorgiaGermany, Fed.My entire modem is black with 2 external antennas.According to the user manual and the screenshots I have seen online it should be located under "Management" in the left hand UI menu.The last possibility would be that FairPoint deliberately took away the options.And McDonald fxpansion bfd full version IslandsHondurasHong (Macau)Macedonia (Skopje)Madagascar and GozoMarshall Federated AntillesNew CaledoniaNew new IslandPolandPortugalPuerto RicoQatarReunion (Island, French)RomaniaRussiaRwandaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSeychellesSierra IslandsSomaliaSouth AfricaSpainSri LankaSt.To begin, please select a country from the drop-down box below.